doc: Add templates for Issues and PRs

.github/ISSUE_TEMPLATE.md

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+<!--
+This template includes two sections:
+1. Bug reporting
+2. Feature request
+3. Question
+
+Please remove whichever section that does not apply to your issue
+-->
+
+
+
+<!--********************************************************************
+Reporting a Bug.
+*********************************************************************-->
+
+> Bug Report
+
+I have read:
+
+* [Usage information](https://github.com/yagop/node-telegram-bot-api/tree/master/doc/usage.md)
+* [Help information](https://github.com/yagop/node-telegram-bot-api/tree/master/doc/help.md)
+
+I am using the latest version of the library.
+
+### Expected Behavior
+
+<!-- Explain what you are trying to achieve -->
+
+### Actual Behavior
+
+<!-- Explain what happens, contrary to what you expected -->
+
+### Steps to reproduce the Behavior
+
+<!-- Explain how we can reproduce the bug -->
+
+
+
+<!--********************************************************************
+Feature Request.
+*********************************************************************-->
+
+> Feature Request
+
+I have:
+
+* searched for such a feature request (https://github.com/yagop/node-telegram-bot-api/labels/enhancement) and found none
+
+### Introduction
+
+<!-- Describe what value this feature would add, and in which use case,
+or scenario -->
+
+### Example
+
+<!-- A code snippet of how this feature would work, were it already
+implemented -->
+
+
+
+<!--********************************************************************
+Question.
+*********************************************************************-->
+
+> Question
+
+<!-- Ask your question here. Please be precise, adding as much detail
+as necessary. Also, add a code snippet(s) if possible. -->

.github/PULL_REQUEST_TEMPLATE.md

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+<!--
+Mark whichever option below applies to this PR.
+For example, if your PR passes all tests, you would mark the option as so:
+- [x] All tests pass
+Note the 'x' in between the square brackets '[]'
+-->
+- [ ] All tests pass
+- [ ] I have run `npm run gen-doc`
+
+### Description
+
+<!-- Explain what you are trying to achieve with this PR -->
+
+### References
+
+<!--
+Add references to other documents/pages that are relevant to this
+PR, such as related issues, documentation, etc.
+
+For example,
+* Issue #1: https://github.com/yagop/node-telegram-bot-api/issues/1
+* Telegram Bot API - Getting updates: https://core.telegram.org/bots/api#getting-updates
+-->